Privacy Policy (PopcornAI)

Privacy Policy (PopcornAI)

Effective Date: February 6, 2026
This Privacy Policy explains how PopcornAI (“PopcornAI,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you use our services through https://popcornai.art (the “Website”) (collectively, the “Service”).

By using the Service, you agree to this Privacy Policy.

Contact: support@popcornai.art

Reference notice: This Privacy Policy is drafted by PopcornAI and was informed by common industry structures for AI generation platforms (for example, the public Privacy Policy format used by Pollo.ai). It is not a copy and may differ in scope and implementation details.


1. Interpretation and Definitions

1.1 Interpretation

Words with initial capitalization have meanings defined below, regardless of whether they appear in singular or plural.

1.2 Definitions

For purposes of this Privacy Policy:

  • Account means an account created by you to access the Service.
  • Company / PopcornAI / we refers to the operator of PopcornAI.
  • Cookies means small files stored on your device that help websites function and remember preferences.
  • Device means any device that can access the Service (computer, phone, tablet, etc.).
  • Personal Data means information that relates to an identified or identifiable individual.
  • Prompts means text instructions you submit to generate images/videos.
  • User Content means the content you upload (e.g., reference images/videos) and the content generated by the Service.
  • Usage Data means data collected automatically (e.g., pages visited, interactions, device/browser information).
  • Third-Party Providers means vendors that help us provide the Service (e.g., analytics, payment processors, AI inference providers).
  • You means the individual using the Service (or the entity on whose behalf the Service is used).

2. Age Requirement

The Service is intended for adults. You must be at least 18 years old to use PopcornAI.
We do not knowingly collect Personal Data from anyone under 18. If you believe a minor has provided us Personal Data, contact us at support@popcornai.art and we will take steps to delete it.


3. Information We Collect

3.1 Personal Data You Provide

Depending on how you use the Service, we may collect:

  • Email address (for account creation, authentication, and support communications)
  • Login identifiers if you use third-party sign-in (e.g., Google) (typically an email and basic profile information provided by that provider)

3.2 Payments and Billing

We use third-party payment processors to handle payments and billing:

  • Stripe (current)
  • PayPal (may be added)

We do not store your full card number or bank credentials. Payment processors may collect and process payment information according to their own privacy policies.

3.3 User Content (Prompts, Uploaded Media, Generated Media)

To provide AI image/video generation, we collect and process:

  • Prompts you submit
  • Reference media you upload (images/videos)
  • Generated images/videos produced by the Service

Storage for “History / Gallery”:
To support features like generation history, gallery, and re-using assets, we may store your uploaded reference media and generated outputs associated with your Account (unless you delete them).

3.4 Usage Data (Analytics)

We may collect Usage Data such as:

  • Pages viewed, actions taken, timestamps
  • Device/browser type, operating system, language
  • Approximate location derived from IP (depending on configuration)

We use analytics tools such as Google Analytics 4 (GA4) to understand product usage and improve the Service.

3.5 Cookies and Similar Technologies

We use Cookies and similar technologies for:

  • Essential site functions (e.g., keeping you signed in)
  • Preferences (where applicable)
  • Analytics and performance measurement

You can control Cookies via your browser settings. Disabling certain Cookies may impact Service functionality.


4. How We Use Your Information

We use information to:

  • Provide and operate the Service (including generating images/videos, maintaining your gallery/history, and enabling asset reuse)
  • Manage your Account (authentication, account settings, credit/subscription status where applicable)
  • Process payments and prevent payment fraud
  • Provide support and respond to your requests
  • Maintain safety and integrity (detect abuse, enforce policies, troubleshoot)
  • Analyze and improve the Service (product analytics, performance monitoring, bug fixes)

4.1 AI Model Training (Important)

We do not use your Prompts, uploaded media, or generated outputs to train, fine-tune, or otherwise improve our AI models.
Your content is processed to provide the generation results and related product functionality (e.g., history/gallery), not for model training.


5. Sharing and Disclosure of Information

We do not sell your Personal Data. We may share information in the following situations:

5.1 Third-Party Providers (Service Operation)

We may share limited information with vendors strictly to operate the Service, such as:

  • AI inference / generation providers (third-party APIs):
    To generate images/videos, we may transmit your Prompts and relevant reference media to third-party AI service providers for processing. These providers are expected to process data for the purpose of delivering the generation result.
  • Analytics providers: e.g., Google Analytics (GA4)
  • Payment processors: Stripe and/or PayPal
  • Infrastructure providers: hosting, storage, content delivery, security, logging

We may disclose information if we believe in good faith it is necessary to:

  • Comply with legal obligations or lawful requests
  • Protect the security and integrity of the Service
  • Prevent fraud, abuse, or harmful activity
  • Protect rights, property, or safety of users, PopcornAI, or others

5.3 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to appropriate protections.


6. Retention of Data

We retain information only as long as needed for the purposes described in this Privacy Policy, including to:

  • Provide the Service and your “History/Gallery”
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain security and prevent abuse

User Content retention: We may keep your stored uploads and generated outputs associated with your Account until you delete them or delete your Account (subject to limited legal/security exceptions).


7. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access the Personal Data we hold about you
  • Correct inaccurate information
  • Delete certain data (including User Content, where available)
  • Object to or restrict certain processing (in some jurisdictions)
  • Withdraw consent where processing is based on consent (where applicable)

7.1 How to Delete Your Data

  • If the Service provides deletion controls (e.g., deleting items in your gallery/history), you can use those features.
  • You may request Account deletion by emailing support@popcornai.art from your Account email.

8. Security of Your Information

We use commercially reasonable safeguards designed to protect information, including security controls for transmission and storage. However, no system is 100% secure. You are responsible for maintaining the confidentiality of your credentials and for securing access to your Device.


9. Content and Sensitive Data Guidance (Safety Notice)

PopcornAI is a creative generation platform. To reduce privacy and safety risks:

  • Do not upload or input sensitive personal data (e.g., government IDs, account passwords, highly sensitive health data).
  • Avoid uploading third-party media without permission.
  • We may take action (including removing content or restricting accounts) to address abuse, illegal activity, or serious safety issues.

(Separate Terms of Service and content rules may apply and further explain prohibited uses.)


10. International Data Transfers

Because we work with global infrastructure and third-party providers, your information may be processed in countries other than where you live. We take steps intended to ensure appropriate protections consistent with applicable law.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates become effective when posted on this page with a new “Effective Date.” If changes are material, we may provide additional notice on the Website.


12. Contact Us

If you have questions or requests regarding this Privacy Policy, contact:

Email: support@popcornai.art
Website: https://popcornai.art